Motors and generators services

With a network that spans the world, we are dedicated to addressing your service needs. Based on 130 years of experience in building motors and generators, ABB provides services that maximize performance, uptime and efficiency throughout the lifetime of the equipment. We take the time to understand our customers and their service priorities. Some need fast repairs to fix problems when they arise, others carry out preventive maintenance to minimize stoppages, and still others focus on getting maximum efficiency through optimization.

Whatever your needs, we offer a full range of services to keep your equipment running.

Smart Sensors

The ABB Ability™ Smart Sensor converts traditional motors, pumps, mounted bearings and gearing into smart, wirelessly connected devices. It measures key parameters from the surface of the equipment which can be used to gain meaningful information on its condition and performance.

  • Identify inefficiencies within your system
  • Uncover potential for energy savings
  • Reduce risks related to operation and maintenance
  • Prevent unexpected downtime
  • Cut maintenance costs
  • Extend equipment lifetime

LEAP (Life Expectancy Analysis Program) for medium voltage motors

ABB Ability™ LEAP analyzes the condition and expected lifetime of stator winding insulation to detect potential problems well before they become critical and cause expensive downtime. Having information on the insulation’s condition and expected lifetime enables you to plan maintenance in advance.

  • Minimized unplanned downtime – early warnings provide adequate time for maintenance planning
  • Optimized maintenance planning – enables you to move from time-based to condition-based maintenance
  • Reduced cost of ownership – supports efforts to extend lifetime and thereby increase return on investment
  • Better decision-making – facilitates decision-making on short and long-term maintenance and run/repair/retrofit/replace options
  • Service is available for all motors and generators regardless of manufacturer

AGI (Air Gap Inspector)

Provides a visual inspection using a robotic crawler – ABB Air Gap Inspector – to examine the stator core, rotor core and winding of large motors and generators. The inspections make it possible to check for faults without the need to remove the rotor.

Other Services

  • Pre-commissioning
  • Commissioning
  • Spare/replacement parts
  • Spare/replacement machines
  • Storage inspection

Warranty

If an ABB Motors and Mechanical Inc. product is defective due to workmanship or materials and the defect occurs during the warranty period, ABB Motors and Mechanical Inc. will either repair the product or replace it with a new one, whichever ABB Motors and Mechanical Inc. believes to be appropriate under the circumstances. ABB Motors and Mechanical Inc. is not responsible for removal or shipping of the ABB Motors and Mechanical Inc. product to the service center, the reinstallation of the ABB Motors and Mechanical Inc. product upon its return to the customer, or any incidental or consequential damages resulting from the defect, removal, reinstallation, shipment or otherwise. Warranty service is available for all ABB Motors and Mechanical Inc. products from ABB Motors and Mechanical Inc. Authorized Service Centers.

Service Center

Need help locating a service center for low voltage motors? Let us help you.